customer engagement products and solutions.
MobiNation provides the communication channels, engagement tools and technology businesses need to acquire, engage and retain customers.
From bulk SMS and WhatsApp Business Messaging to USSD, Voice, loyalty, automation and API integrations, Mobi Nation brings customer communication together in one connected platform.
Communication & Messaging
Powerful channels to reach, engage and communicate with your customers
bulk sms
Reach customers at scale.
Send transactional, promotional and customer engagement messages to large audiences quickly and reliably.
Use Bulk SMS for:
- Marketing campaigns
- Promotions and offers
- Customer notifications
- Appointment reminders
- Transaction alerts
- OTPs and verification
- Event communication
- Customer updates
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two way sms
Turn messages into conversation
Enable customers to respond to campaigns, participate in surveys, provide feedback and interact directly with your business through SMS.
Use Two-Way SMS for:
- Customer surveys
- Feedback collection
- Polls
- Competitions
- Customer support
- Interactive campaigns
- Lead capture
- Customer engagement
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whatsapp business messaging
Meet customers where they already communicate
Use WhatsApp Business Messaging to deliver personalized conversations, notifications, promotions and customer support.
Use WhatsApp Business Messaging for:
- Customer support
- Notifications
- Promotional campaigns
- Product communication
- Lead follow-up
- Customer onboarding
- Personalized engagement
- Two-way conversations
LEARN MORE
bulk sms
Reach customers at scale.
Send transactional, promotional and customer engagement messages to large audiences quickly and reliably.
Use Bulk SMS for:
- Marketing campaigns
- Promotions and offers
- Customer notifications
- Appointment reminders
- Transaction alerts
- OTPs and verification
- Event communication
- Customer updates
LEARN MORE
two way sms
Turn messages into conversation
Enable customers to respond to campaigns, participate in surveys, provide feedback and interact directly with your business through SMS.
Use Two-Way SMS for:
- Customer surveys
- Feedback collection
- Polls
- Competitions
- Customer support
- Interactive campaigns
- Lead capture
- Customer engagement
LEARN MORE
whatsapp business messaging
Meet customers where they already communicate
Use WhatsApp Business Messaging to deliver personalized conversations, notifications, promotions and customer support.
Use WhatsApp Business Messaging for:
- Customer support
- Notifications
- Promotional campaigns
- Product communication
- Lead follow-up
- Customer onboarding
- Personalized engagement
- Two-way conversations
LEARN MORE
voice messaging
Reach customers through automated voice communication
Deliver automated voice calls, reminders, alerts and campaign announcements to customers at scale.
Use Voice Messaging for:
- Customer notifications
- Appointment reminders
- Campaign announcements
- Service updates
- Alerts
- Customer education
- Engagement campaigns
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ussd solutions
Create accessible, interactive customer experiences.
Build USSD journeys that allow customers to interact with your business without requiring internet access or a smartphone.
Use USSD for:
- Customer support & information request
- Customer registration
- Surveys
- Self-service
- Promotions
- Competitions
- Interactive campaigns
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Customer Acquisition & Engagement Tools
Tools to attract, convert and engage more customers
short codes
Make customer interaction simple and memorable.
Use short codes for consumer promotions, competitions, registrations, surveys and interactive campaigns.
Use Short Codes for:
- Competitions
- Promotions
- Consumer registrations
- Surveys
- Voting
- Lead capture
- Interactive campaigns
landing pages
Turn campaigns into measurable customer journeys.
Create focused landing experiences for campaigns, lead generation, registrations, promotions and customer acquisition.
Use Landing Pages for:
- Lead generation
- Campaign registrations
- Product launches
- Promotions
- Event registrations
- Customer onboarding
QR Campaigns
Connect offline experiences to digital engagement.
Use QR codes to connect physical marketing touchpoints with digital customer journeys.
Use QR Campaigns for:
- Product promotions
- Consumer competitions
- Retail campaigns
- Event registration
- Lead capture
- Loyalty enrolment
- Product information
loyalty & retention
Tools to create lasting loyalty
Loyalty & Rewards
Turn customer engagement into lasting loyalty.
Build digital loyalty programmes that reward customers, encourage repeat purchases and increase customer lifetime value.
Create:
- Points-based loyalty programmes
- Membership programmes
- Tiered rewards
- Digital vouchers
- Coupons
- Cashback programmes
- Referral rewards
- Personalized offers
- VIP programmes
Referral program
Turn satisfied customers into advocates
Create referral programmes that reward customers for bringing new customers to your business.
Use Referral Programmes to:
- Acquire new customers
- Reward referrals
- Encourage advocacy
- Increase customer lifetime value
- Build customer communities
voucher management
Deliver digital rewards customers can use
Create and manage digital vouchers, coupons, discounts and promotional rewards as part of your customer engagement campaigns.
Create:
- Digital vouchers
- Coupons & discounts
- Promotional rewards
Loyalty & Rewards
Turn customer engagement into lasting loyalty.
Build digital loyalty programmes that reward customers, encourage repeat purchases and increase customer lifetime value.
Create:
- Points-based loyalty programmes
- Membership programmes
- Tiered rewards
- Digital vouchers
- Coupons
- Cashback programmes
- Referral rewards
- Personalized offers
- VIP programmes
Referral program
Turn satisfied customers into advocates
Create referral programmes that reward customers for bringing new customers to your business.
Use Referral Programmes to:
- Acquire new customers
- Reward referrals
- Encourage advocacy
- Increase customer lifetime value
- Build customer communities
voucher management
Deliver digital rewards customers can use
Create and manage digital vouchers, coupons, discounts and promotional rewards as part of your customer engagement campaigns.
Create:
- Digital vouchers
- Coupons & discounts
- Promotional rewards
Automation & Intelligence
Work smarter with automation and real time insights
workflow automation
Automate repetitive customer interactions
Create workflows that trigger communication based on customer actions, behaviour and engagement.
Automate:
- Follow-ups
- Reminders
- Notifications
- Onboarding
- Customer journeys
- Loyalty interactions
- Win-back campaigns
campaign automation
Plan and personalize customer communication at scale
Create:
- Acquire new customers
- Scheduled campaigns
- Personalized communications
- Segmented audiences
- Multi-channel campaigns
Analytics Dashboard
Understand what your customer engagement is delivering
Track campaign performance, customer interactions and engagement trends through analytics and reporting.
Measure:
- Campaign performance
- Customer engagement
- Lead generation
- Conversion activity
- Loyalty performance
- Customer retention
- Marketing ROI
workflow automation
Automate repetitive customer interactions
Create workflows that trigger communication based on customer actions, behaviour and engagement.
Automate:
- Follow-ups
- Reminders
- Notifications
- Onboarding
- Customer journeys
- Loyalty interactions
- Win-back campaigns
campaign automation
Plan and personalize customer communication at scale
Create:
- Acquire new customers
- Scheduled campaigns
- Personalized communications
- Segmented audiences
- Multi-channel campaigns
Analytics Dashboard
Understand what your customer engagement is delivering
Track campaign performance, customer interactions and engagement trends through analytics and reporting.
Measure:
- Campaign performance
- Customer engagement
- Lead generation
- Conversion activity
- Loyalty performance
- Customer retention
- Marketing ROI
apis & integration
Connect Mobi Nation to your existing technology
Mobi Nation provides API integrations that allow businesses to connect customer engagement capabilities with their existing technology ecosystem.
Connect with:
CRMs
Websites
ERPs
Mobile apps
Payment systems
Business apps
