USSD for Business in Kenya

Make customer engagement accessible on any phone.

Mobi Nation provides USSD solutions that enable businesses to create interactive customer journeys without requiring internet access or a smartphone.
Use USSD for registrations, surveys, promotions, competitions, self-service and customer support.

What Can You Use USSD For?

customer support

Provide simple, accessible customer service journeys.

    surveys & feedback

    Collect customer opinions, responses and market insights.

      Self service

      Give customers convenient access to information and services.

      customer registration

      Capture customer information and onboard users through simple interactive menus.

        lead capture

        Continue conversations with prospects and move them toward conversion.

          promotions & competitions

          Share relevant offers, products and campaigns.

            USSD Across the Customer Journey

            USSD can also work alongside SMS, WhatsApp, Voice and other Mobi Nation channels to create connected customer experiences.

            1. Acquire

            2. Register

            3. Engage

            4. Support

            5. Retain

            Why Mobi Nation

            More than messaging. A complete customer engagement partner.

            Accessible

            Customers can interact without requiring a smartphone or internet connection.

            Versatile

            Use USSD for campaigns, surveys, registrations, self-service and support.

            Interactive

            Create two-way customer journeys rather than one-way communication.

            Omnichannel

            Combine USSD with SMS, WhatsApp, Voice and other engagement channels.

            Integration

            Connect USSD experiences to your business systems through APIs.