Voice messaging for Business in Kenya
Reach customers with clear, direct communication.
Mobi Nation helps businesses use automated voice messaging to deliver important information, reminders, alerts and campaigns to customers at scale.
Voice can be particularly useful when a spoken message is more effective than text or when businesses want to reach customers through another communication channel.
Voice Messaging Across the Customer Journey
Use Voice Messaging to support customers throughout their relationship with your business.
Voice can also be combined with SMS, WhatsApp and USSD to create a more connected customer communication strategy.
1. Acquire
2. Register
3. Engage
4. Support
5. Retain
What Can You Use Voice Messaging For?
notification
Deliver important updates and service information.
Reminders
Send appointment, event, payment or service reminders.
Alerts
Communicate time-sensitive information to customers.
customer engagement
Share information where a voice interaction is more appropriate.
customer education
Share information where a voice interaction is more appropriate.
campaigns
Deliver promotional or awareness messages through voice.
Why Mobi Nation
More than messaging. A complete customer engagement partner.
Direct reach
Deliver information through a direct voice channel.
Automated
Automated communication without requiring manual calls for every interaction.
Versatile
Use voice for reminders, alerts, campaigns and customer communication.
Omnichannel
Combine Voice with SMS, WhatsApp, USSD and other Mobi Nation solutions.
Scalable
Support customer communication across growing audiences.